Reception Manager

Voodou are looking for an experienced Reception Manager to join our busy and vibrant salon team.

Please use the form at the bottom to apply. A covering letter and CV should also be attached.

AS A RECEPTION MANAGER YOU WILL:

• Have experience working on a busy reception desk. Experience in a receptionist role is necessary. Experience in the hair industry is desirable.
• Be able to cope well in a busy environment
• Have great customer service skills
• Be passionate about the salon and the salon brand
• Have good sales skills
• Have an excellent phone manner
• Be computer confident
• Be a team leader
• Manage productivity, both personal and team
• Manage bookings and booking systems
• Be confident handling any complaints/client problems

DUTIES WILL INCLUDE (BUT ARE NOT LIMITED TO) :

• Greeting and welcoming clients
• Ensuring a positive experience for each and every client
• General reception admin
• Answering phone calls
• Taking bookings
• Cleaning / Tidying reception & salon floor
• Ensuring stylists columns run smoothly
• Cashing up and banking
• Keyholder – Opening up and closing the salon
• Assisting the salon manager when required
• Selling membership passes/products etc
• Dealing with emails

BENEFITS:

• Free hair appointments for staff
• Company Pension
• Staff Discount on products
• We are open to either a full or part-time position.

The salary will be dependent on experience.

28 days holiday (including bank holidays) pro-rata.

We are open 7 days a week, this will reflect in your hours. Must be able to work weekends.

Regular wage PLUS commission from sales.

Job Types: Full-time, Part-time, Permanent

Additional pay:

• Commission Pay

Benefits:

• Company Pension
• Employee Discount
• Store Discounts

Schedule:

• Monday to Friday
• Weekends

Experience:

• receptionist: 2 years (Required)

Administrative Duties:

• Scheduling
• Carrying out requests from management as needed
• Answering emails and sorting post
• Answering phone calls and transferring them as necessary
• Greeting and welcoming visitors

Financial Duties:

• Processing payments
• Billing

Work remotely:

• No

---